a) Information you provide to us

When you place an order, create an account, or join our loyalty program, we may collect:

• Full name
• Email address
• Phone number
• Billing and delivery address
• Order and transaction details
• Account login information
• Date of birth (for birthday rewards and promotions)
• Any information you provide through contact forms or customer enquiries

b) Information collected automatically

When you browse our website, we may automatically collect:

• IP address
• Device type and browser information
• Pages viewed and interactions on the website
• Cookies and similar tracking technologies

We use your personal information for the following purposes:

• To process and fulfil your orders
• To deliver your purchased products
• To manage your customer account
• To manage and operate our loyalty points program (including birthday rewards, double points and voucher redemptions)
• To communicate with you about your orders, delivery and customer support matters
• To send promotional communications (if you have agreed to receive them)
• To improve our website, products and services
• To prevent fraud and misuse of our services
• To comply with legal and regulatory obligations

If you participate in Tiny Button's loyalty program, we will use your personal information to:

• Track your purchase history
• Calculate your points
• Award birthday and promotional points
• Manage voucher redemptions and rewards

We may also use your contact information to send you promotional messages, special offers or updates.

We may share your information with trusted third parties only where necessary, such as:

• Payment gateway providers
• Logistics and courier companies
• Website hosting and IT service providers
• Marketing and email service providers

These third parties are only allowed to use your personal data to perform services on our behalf and are required to protect your information.

All payment transactions are processed through third-party payment service providers.

Tiny Button does not store your full payment card details on our servers.

Please refer to the respective payment provider's privacy policies for more information.

Our website uses cookies and similar technologies to:

• Improve website functionality
• Remember your preferences
• Analyse website traffic and usage

You can control or disable cookies through your browser settings.

We retain your personal information only for as long as necessary to:

• Fulfil the purposes set out in this Privacy Policy
• Maintain business and transaction records
• Comply with legal and regulatory requirements

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration or disclosure.

You have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete information
• Request deletion of your personal data (subject to legal and operational requirements)
• Withdraw your consent to marketing communications at any time

To exercise any of these rights, please contact us at [email protected].

Tiny Button sells children's products, but our website and services are intended to be used by parents or legal guardians.

We do not knowingly collect personal data directly from children without parental or guardian consent.

Our website may contain links to third-party websites.

We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

We handle personal data in accordance with applicable data protection laws, including the Personal Data Protection Act 2010 (Malaysia) where applicable.

We may update this Privacy Policy from time to time.

Any changes will be published on this page and the updated date will be indicated at the top of this policy. Your continued use of our website after any changes means you accept the updated policy.

If you have any questions, concerns or requests regarding your personal data or this Privacy Policy, please contact:

• Tiny Button
• Email: [email protected]
• WhatsApp: +60 12-982 8059